Legal notice
PRICES
For professional pricing, please call customer service at 1-800-423-3405. Bauerfeind USA, Inc. (“Bauerfeind”) reserves the right to change prices without notice.
DELIVERY
Bauerfeind ships most orders within 72 hours of receipt within the United States, U.S. territories and Puerto Rico. Orders billing to credit cards are shipped once credit card approval and address verification is made. Express orders received after 12 noon EST will not be processed until the next business day. All orders are shipped United Parcel Service (UPS). Where possible, all orders are shipped United Parcel Service (UPS). Transit times are based on business days. If you require weekend delivery, there will be an additional surcharge. Services offered are Ground, Next Day Air, Second Day Air and Three Day Select. All applicable freight charges do apply. Oversized/overweight shipments may require additional shipping charges. Bauerfeind will not accept liability for delays due to damages to our property or that of its providers, shortage of personnel, strike and limitations due to force majeure.
RETURNS
A return authorization (RA) must be issued from Bauerfeind headquarters. Any return without a return authorization number on the outside of the shipping package will be refused. A time limit of 60 days from the date of purchase for returns applies for all consumer purchases (i.e. non-retail). All returns must be in original packaging and received in new and resalable condition. Credits for returns are issued only to original purchaser. Bauerfeind strongly recommends shipping your return through United Parcel Service (UPS). Bauerfeind is not responsible for returned packages lost by any delivery service.
PAYMENTS
Bauerfeind accepts Visa, MasterCard and American Express. The credit card you specify will be charged when the order is shipped.
OWNERSHIP TRANSFER
Title to goods herein being purchased is retained by Bauerfeind until goods are paid for in full by you and at that time title passes to you.
CLAIMS AND WARRANTY
Bauerfeind warrants that all goods will be free from manufacturing defects for a period of:·
12 months for Orthopedic products (i.e. Braces). Normal wear and tear during the usage of the product is not considered a defect. Your sole remedy for any breach of this warranty will be for Bauerfeind, at its option, to either replace the affected goods or refund to you the purchase price of such goods..
BAUERFEIND EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OFIMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OFMERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
LIABILITY:
Excluding personal injury, Bauerfeind’s liability with respect to any goods purchased by you hereunder will not exceed the price paid by you for such goods. In no event will Bauerfeind be liable for any incidental or consequential damages, including without limitation lost profits, even if informed of their possibility.
APPLICABLE LAW/JURISDICTION
Any purchases by you will be governed by Georgia law, and you agree that any dispute arising out of the purchase of goods shall be brought in the state or federal courts of Fulton County, Georgia and by purchasing any products hereunder you consent to the jurisdiction of such courts.
PARTIAL INVALIDITY:
If any provision in these Terms of Sale and Delivery should be or become invalid or unenforceable, the other provisions will not be affected by this. The ineffective or unenforceable provision will be substituted by a valid and enforceable provision which reflects the original intention of the parties as closely as possible.
DATA PROTECTION CLAUSE / CALL RECORDING:
For quality purposes, we randomly record calls between the buyer and our employees. The phone records exclusively serve the purpose of improving our performance and are deleted after evaluation. The data will not be disclosed to third parties. The buyer hereby consents to the records of telephone calls to that sole purpose. Consent is voluntary and may be revoked at any time in the future by the buyer.